Ijaya88b Privacy Policy – Member Personal Data Protection

Ijaya88b ("Platform", "We", "Company") is committed to protecting the privacy and personal data security of every member using our services at ijaya88b.win. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information when you use our platform.

We adhere to established data protection principles, including the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). Every instance of personal data processing we carry out has a valid legal basis and a clear purpose, and we always prioritise the interests and privacy rights of our members.

This Privacy Policy applies to all users who access the ijaya88b website, register an account, make financial transactions, use our mobile app, or interact with any of our services. By using our platform, you acknowledge that you have read and understood this Privacy Policy.

We only collect information that is strictly necessary to provide you with a safe, efficient, and high-quality service. The information we collect falls into three main categories:

A. Information You Provide Directly

• Full name as shown on your Malaysian identity card or passport
• Date of birth and identity card/passport number for age verification purposes
• Email address and Malaysian mobile number
• Current residential address
• Malaysian bank account details (bank name, account number) for processing deposits and withdrawals
• KYC documents including ID card photo, bank statement, and verification selfie
• E-wallet details such as Touch 'n Go eWallet and GrabPay when used as a payment method

B. Information Collected Automatically

• IP address and device location data (state/country level)
• Device type, operating system, and browser version
• Login session data including access time and session duration
• Gaming activity history and financial transaction records within the platform
• Cookie data and similar tracking technologies
• Error logs and technical diagnostic reports

C. Information From Third Parties

• Identity verification from approved third-party KYC service providers
• Fraud prevention information from our security partners
• AML (Anti-Money Laundering) compliance data from financial monitoring systems

Every piece of personal data we collect is used for a clear and lawful purpose. Below is a summary of our data use purposes along with the applicable legal basis:

• We do not use your data to make fully automated decisions that significantly affect your rights without human review.
• Marketing communications are only sent to members who have given consent at registration. You may withdraw your consent at any time via your account settings.
• Game history data is used to provide more relevant game recommendations and offer bonuses suited to your playing habits.

Ijaya88b does not sell, rent, or trade member personal data to any third party for their own marketing purposes. However, there are certain situations where we may need to share your information with carefully selected parties:

• Payment Service Providers: Required transaction information is shared with banks, payment gateways, and e-wallet providers to securely process your deposits and withdrawals.
• KYC & Identity Verification Providers: Your identity documents are shared with approved identity verification partners to ensure compliance with legal requirements.
• Gaming Software Providers: Basic account data is shared with third-party game providers (such as Pragmatic Play, Spadegaming) solely to enable you to access their games within our platform.
• Anti-Fraud Agency: Information related to suspected fraudulent activity may be shared with the relevant authorities or industry fraud prevention agencies.
• Legal Authorities: We will disclose required information where mandated by law, court order, or direction from a competent authority.

All third parties receiving your personal data are bound by strict data protection agreements and are not permitted to use that data for any purpose other than what is specified in our agreements with them.

The security of your personal data is an absolute priority for ijaya88b. We continually invest in the latest security infrastructure to ensure your data is always protected against unauthorised access, breaches, or misuse.

• 256-bit SSL Encryption: All data transmitted between your device and ijaya88b servers is encrypted using TLS 1.3 with 256-bit encryption — the same security standard used by international banking institutions.
• Data-at-Rest Encryption: Personal data stored in our database is encrypted using AES-256, ensuring data remains protected even in the event of an unauthorized physical access attempt.
• Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an additional layer of account security. Our system supports authenticator apps such as Google Authenticator.
• 24/7 Monitoring: Our cybersecurity team continuously monitors systems using advanced threat detection tools to identify and address any suspicious activity in real time.
• Periodic Penetration Testing: Our platform undergoes regular security testing and code audits by certified independent security experts to ensure no exploitable vulnerabilities exist.
• Tiered Access Controls: Only authorised personnel with a legitimate business need may access members' personal data, and all such access is logged for audit purposes.

Ijaya88b uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions smoothly, and help us understand how members interact with our platform.

Types of Cookies We Use:

• Essential Cookies: These cookies are required for core platform functions such as login session management, account security, and transaction processing. They cannot be disabled without affecting platform functionality.
• Performance Cookies: Used to collect anonymous statistical data on how our web pages are used, helping us identify and resolve technical issues more quickly.
• Functional Cookies: Saving your preferences such as language, display settings, and game preferences so you don't need to reconfigure them on every visit.
• Analytics Cookies: Helping us understand platform usage patterns in aggregate for product and service improvement purposes.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality. Analytics and marketing cookies can be disabled without impacting your account's core functions.

As an ijaya88b member, you have specific rights regarding your personal data, which we fully respect. The following are your most important rights:

• Access Rights: You have the right to request a copy of all personal data we hold about you at any time.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: Under certain circumstances, you have the right to request deletion of your personal data, subject to our legal obligations to retain certain records.
• Right to Object to Processing: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: For processing that relies on your consent, you may withdraw that consent at any time without affecting the validity of prior processing.
• Data Portability Rights: You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

To exercise any of the rights above, please contact our privacy team via 24/7 Live Chat or our support email. We will process your request within 30 business days from the date the request is received.

Ijaya88b retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.

Upon expiry of the designated retention period, your personal data will be securely deleted or anonymised so it can no longer be associated with you. This deletion process uses methods that ensure the data cannot be recovered.

Ijaya88b services are strictly for individuals aged 21 and above. We do not knowingly collect or process personal data from anyone under the age of 21.

A rigorous KYC process, including identity document verification, is in place to ensure all members meet the minimum age requirement. Should we discover that personal data of an underage individual has been inadvertently collected, we will immediately take the following actions:

• The account in question will be suspended immediately while the investigation is conducted.
• All relevant personal data will be deleted from our systems within 48 hours.
• Any deposits made will be fully refunded via the original payment method upon completion of identity verification.
• The case will be reported to the relevant authorities if required by law.

If you have reason to believe that a minor has registered an account on our platform, please contact our support team immediately via 24/7 Live Chat.

Ijaya88b reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or improvements to our services.

When significant amendments are made, we will:

• Displaying a clear notice on our platform's home page at least 7 days before amendments take effect.
• Sending notifications via members' registered email addresses for amendments that directly affect privacy rights.
• Displaying an updated "Last Updated" date at the top of this Privacy Policy.
• Maintaining an archive of previous versions of the Privacy Policy for members who need to reference them.

Continued use of the ijaya88b platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. You are encouraged to review this page periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our Data Protection Officer (DPO) team is ready to assist you.

• 24/7 Live Chat: The fastest way to get an immediate response — accessible directly via the chat button on the platform.
• Privacy Email: [email protected] – for written inquiries or data rights requests requiring document verification.

We are committed to responding to all privacy-related enquiries within 3 business days. For more complex data rights requests, the full processing time is up to 30 business days.